Terms of Sale and Delivery

JN Veitsikauppa Oy, FI28009496 (www.veitsikauppa.fi) sells products to businesses and private persons in Finland. We reserve all rights to change the terms and conditions, and the prices. All prices include the VAT for private persons. Persons who have created a business account will be shown prices excluding VAT.

 

Students

JN Veitsikauppa Oy offers 10 % discount on all regular price products for catering students. In order to get the discout, students must first contact JN Veitsikauppa Oy in advance. Students must be able to confirm their degree place if necessary. Please email us at myynti@veitsikauppa.fi.

 

Contact us

E-mail: myynti@veitsikauppa.fi

Telephone: +358505612982

Address: Porkkalantie 657 02480 KIRKKONUMMI

 

Orders

Orders are collected from the online shop selection by adding the products to the shopping basket. The order is confirmed by using the check-out functionality in the online shop to pay for the purchase. By confirming an order, you accept these terms and conditions, product pricing and shipping costs. An e-mail confirmation will be delivered in case an e-mail address is provided by the time of confirming the order. The e-mail confirmation lists the products ordered and the price breakdown.

 

Payments

Bambora PayForm (Paybyway Oy, business-id FI24865594) is the payment facilitator of the online shop. The Paybyway Oy is a payment facilitator authorized by the Financial Supervisory Authority of Finland. The payment process is conducted in the online service of the Bambora. Bambora or Paybyway Oy is shown as the payment received in the bank account listing and in the invoice. Paying with Bambora is safe. All information is exchanged through secured connections.

The trade happens between the online customer and the online shop. The online shop is responsible for all obligations related to the trade.

Read more about Bambora: https://www.bambora.com

 

Payment methods

With Bambora PayForm you can pay your order by an internet banking account, a wallet, a payment card (credit/debit), an invoice or a partial payment. The following methods of payment are supported: Osuuspankki, Nordea, Danske Bank, Oma Säästöpankki, Säästöpankki, Aktia, Paikallisosuuspankit, S-Pankki, Handelsbanken, Ålandsbanken, MobilePay, Visa-, Visa Debit-, Visa Electron-, MasterCard- and Debit MasterCard payment cards, Jousto and Euroloan.

 

MobilePay: You can pay with your MobilePay wallet if you have allowed online payments in the settings of the MobilePay application. Payment via MobilePay takes place directly from the payment card linked to MobilePay. If charging the payment from the linked card fails, MobilePay can not be used in the online shop.

 

Jousto: With Jousto invoice and part-payment you can pay in over 4000 online shop in Finland. With Jousto invoice, you get 14 days payment time (invoice fee 4,90 eur). With Jousto part-payment, you get max 12 months payment time (invoice fee 4,90 eur and monthly interest rate 2,42%). More information: www.jousto.com

 

Euroloan: Euroloan Consumer Finance Oyj (2159120-9) is a Finnish financing institution operating since 2007. Euroloan invoice and part-payment is available to over 20 years old consumers having a permanent address in Finland. The payment method is enabled for payments from 10 to 2000 eur. The part-payment is invoiced every 30 days. For example, annualized percentage rate for a 1500 eur credit is 26,1 % when the payment term is 12 months. The total price is 1697,15 eur (incl. interest rate 6 %, invoicing fee 3,95 eur/month, opening fee from 3 eur).

 

Euroloan Consumer Finance Oyj reserves a right to review the credibility and the address information of consumers using Euroloan invoice or part-payment. The consumer is also requested the provide the personal id number. The credit is approved or declined based on this review. The order is delivered only to the address registered to the Population Register of Finland. More information: www.euroloan.fi/luotot/laskujaosamaksu

 

Laskuyritykselle.fi:

Your company can request an invoice by an electronic invoice or by e-mail (.pdf invoice). The payment term is 14 days. Your company can authorize certain persons to make purchases and manage the purchases easily with an online service. Your company can track purchases by using the online service. The service is free of charge. Read more about the Laskuyritykselle.fi service at www.laskuyritykselle.fi.

 

Contact Bambora PayForm

Bambora PayForm, Paybyway Oy (business-id FI24865594)

E-mail: payform@bambora.com

Telephone: +358 29 300 5050 (workdays 9-16)

Address: Laserkatu 6, 53850 Lappeenranta, Finland

 

Shipping

Orders are being shipped during workdays. Products from the stock are usually delivered within 2-3 workdays. Delivery for products that are not in stock usually takes 1-4 weeks. Shipping costs are defined by the selected delivery method, possible extra services, shipment weight and size. The shipping costs can be seen in the check-out functionality before confirming the order.

Shipping costs are free for orders over 30 euros. Shipping costs for other orders are 6,00 € (incl. VAT 24 %) to Posti outlets and Posti parcel lockers. Shipping costs for Posti Home delivery are 15,00 € (incl. VAT 24 %).

Please inform us without a delay - at least within 14 days - in case a product has lost or damaged in shipping. The logistics company must be also informed regarding any products damaged in shipping.

 

Returns

The customer has a right to change or return ordered products during 14 days of receiving the order. The customer has a right to change or return all or part of the products in the order. The changed and returned products must be unused and in the original packaging. If you wish to change or return products, please contact us first for the instructions. Please attach your name, contact details and your bank account number for receiving the refund.

Knife products with custom print cannot be changed or returned.

 

Cancelling an order, defect liability and reclamations

The customer has right to cancel an order before the order is dispatched. The cancellation must be done in written by an e-mail to the customer support of the online shop. Orders which include knife products with custom print cannot be cancelled.

 

The online shop is liable for defects in the sold products according to the applicable law. Please contact the customer support of the online shop immediately in a case of reclamation. The consumer has a right to file a dispute in the Consumer Disputes Board in a case of dispute between the online shop and the consumer.

 

Warranty

Warranty covers material and manufacturing defects only. Warranty does not cover wear and tear resulting from normal use or misuse of the product.


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